How WriteKeys keeps your text private

Last updated

Case notes are full of protected health information. WriteKeys is built so that none of it ever reaches us. This page explains how, and how you can confirm it without taking our word for it.

Where your text goes

Nowhere. When you open WriteKeys, your browser downloads one page, a style sheet, a few small scripts, and the word list for the spell check. After that, everything happens on your device:

Your tools, word lists, and templates

If you make buttons under My tools, add words under My words (words to replace, such as ESRO with ESRD, words to autocomplete, or words for the spell check to ignore), or save Templates, WriteKeys saves them in your browser's local storage so they are still there next time, even after you close the browser. They are the only things WriteKeys saves, along with a few on/off settings. They stay in this browser on this device and are never sent anywhere; the same network block applies to them. In the spell check, Always ignore saves the word in the same way, on a list you can check under My words, Ignored words. Plain Ignore saves nothing: the word is forgotten when you close the tab.

What is switched off on purpose

The full policy your browser receives:

default-src 'none'; script-src 'self'; style-src 'self'; img-src 'self'; font-src 'self'; manifest-src 'self'; connect-src 'none'; form-action 'none'; base-uri 'none'; object-src 'none'; frame-ancestors 'none'; upgrade-insecure-requests

Check it yourself

  1. Work offline. Open WriteKeys, then turn off Wi-Fi or unplug your network cable. Paste some text and try every button. Everything still works, because nothing needs the internet.
  2. Watch the network. Press F12 (Cmd+Option+I on a Mac) to open your browser's developer tools and choose the Network tab. Paste text and press buttons. No requests appear.
  3. See what is saved. In the same developer tools, open Application (Chrome, Edge) or Storage (Firefox), then Local Storage for writekeys.net. You will find your tools, word lists, templates, and your settings for them, and nothing you typed in the text box.
  4. Read the code. The scripts are short and not minified: app.js runs the page, and transforms.js holds the text rules.

HIPAA and your organization's rules

Because WriteKeys never receives, stores, or transmits the text you paste, no protected health information is disclosed to us. That is the design, and the steps above let you verify it.

WriteKeys can't decide for you whether a website is allowed at work. Many organizations limit which sites staff may use with patient information, whatever those sites do with it. Check your employer's policy, or ask your privacy or compliance officer, before you paste PHI into any website, this one included. If they want to review how WriteKeys works, send them this page.

Things outside our control

What our host can see

WriteKeys is served by Cloudflare. Like any web host, it handles routine request details such as your IP address, browser type, and the address of the page you asked for, in order to deliver the site and protect it from attacks. None of that includes the text in the box, which never leaves your browser. Details are in our privacy policy.

Questions about any of this: hello@writekeys.net.